Question 1

How soon can you send a technician for RO service?

Accepted Answer

We dispatch a certified technician within 2 hours of booking for most areas in Kolkata and Salt Lake City. Once you call our phone number 9149358310, our team confirms availability and assigns the nearest technician. For urgent breakdowns, such as when your RO has completely stopped producing water, we prioritise same-day service and aim to reach you even faster during business hours (9AM–9PM, 7 days a week). Areas like Alipore, Salt Lake, New Town, Dum Dum, Garia, and Baranagar typically see response times under 90 minutes during non-peak hours. You receive the technician's name and contact number before they arrive.

Question 2

Do you service all RO water purifiers?

Accepted Answer

Yes. We service all types and brands of RO water purifiers: wall-mounted, under-sink, counter-top, UV+RO, and UF models. Our technicians are trained on all major brands including Kent, Aquaguard, Pureit, Livpure, HUL, A.O. Smith, Blue Star, and Eureka Forbes, as well as local or no-brand models. Whether the issue is a clogged filter, a failing membrane, a noisy pump, a display error, or a complete breakdown, the process is the same: diagnosis first, transparent pricing before any work begins, and genuine parts used for every replacement. We carry common spare parts on every visit, including sediment filters, carbon filters, RO membranes, UV lamps, and booster pumps, so most repairs are completed in a single visit without a return trip.

Question 3

What is covered under RO AMC?

Accepted Answer

Our RO Annual Maintenance Contract (AMC) covers two scheduled preventive service visits per year, unlimited breakdown repair visits for the contract period, filter inspection and cleaning at each visit, TDS and water quality testing, and full system flushing. If any part (sediment filter, carbon filter, RO membrane, UV lamp, or pump) fails during the AMC period, it is repaired at no additional labour charge. Spare parts are charged at actual cost with a receipt provided. The AMC Basic plan starts at ₹1,299 per year and covers one purifier unit. Unlike single-visit repairs that address only the reported issue, AMC keeps your RO in peak condition year-round and typically costs less than two separate service calls. Call 9149358310 for plan details and to book.

Question 4

Are your RO service technicians certified?

Accepted Answer

All technicians are trained, background-verified, and carry a valid government-issued photo ID which they present at the door before beginning any work. Verification details are shared with you at the time of booking confirmation so you know exactly who to expect. Technicians undergo hands-on training covering RO system diagnosis, membrane and filter replacement, pump repair, PCB troubleshooting, and water quality testing before they are deployed for customer visits. They use only genuine spare parts (no third-party or counterfeit components) and provide a written receipt for every part replaced, including the brand name and model number. If you are ever uncertain about a technician's identity, call our phone number 9149358310 immediately and we will verify the booking in real time.

Question 5

Do you provide a service warranty on RO repairs?

Accepted Answer

Yes. We provide a 30-day service warranty on all repairs and parts replaced. If the same issue recurs within 30 days of the original repair (for example, if a membrane we replaced stops performing correctly or a pump we repaired fails again), we return and fix it at no additional charge. The warranty covers the specific fault that was diagnosed and repaired; it does not cover unrelated new faults that develop after the service visit. To claim the warranty, simply call 9149358310 and reference your original job number. Our team will schedule a return visit within 24 hours. This warranty applies to all repair types: filter replacement, pump repair, membrane replacement, TDS correction, leakage fixes, and UV lamp replacement.

Question 6

What is your RO service phone number?

Accepted Answer

Call or WhatsApp 9149358310 between 9AM–9PM, 7 days a week including Sundays and public holidays. Share your Kolkata area and describe the purifier issue briefly. Our team will confirm technician availability, an estimated arrival time, and the technician's contact details before dispatch. Standard carrier charges may apply.

Question 7

Which areas in Kolkata do you provide RO service?

Accepted Answer

We cover all areas across Kolkata and Salt Lake City including Alipore, Ballygunge, Salt Lake, New Town, Rajarhat, Behala, Dum Dum, Garia, Jadavpur, Gariahat, Baranagar, Howrah, Tollygunge, Kasba, Ultadanga, Shyambazar, Park Street, Bhowanipore, Lake Town, Kestopur, Sodepur, Barrackpore, Liluah, Belgharia, Behala Chowrasta, Joka, Thakurpukur, Topsia, Rajpur Sonarpur, and surrounding localities across West Bengal. If you are unsure whether we serve your exact street or colony, call 9149358310 and we will confirm coverage within minutes. Our technician network spans over 50 pin codes across Kolkata Municipal Corporation limits and several surrounding areas in North 24 Parganas and Howrah districts.

Question 8

How much does RO service cost in Kolkata?

Accepted Answer

RO service costs in Kolkata vary by the type of work required. A basic service and system checkup starts at ₹299 and covers diagnosis, cleaning, and TDS testing. Filter replacements are priced separately: sediment filters cost ₹200–₹400, carbon block filters ₹250–₹500. If your RO membrane needs replacement (common when output TDS rises above 200 ppm), the cost ranges from ₹800 to ₹1,500 depending on the brand and membrane type. Pump and motor repairs range from ₹500 to ₹2,000. PCB and control board repairs cost ₹600–₹2,500. For homeowners planning regular maintenance, an AMC plan at ₹1,299 per year covers two services plus unlimited breakdown visits and typically costs less than two individual service calls. All pricing is fully transparent with no hidden charges, and you receive a written estimate before any work begins. Call 9149358310 for a free quote.

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